Be A Good Listener. Encourage others to talk about themselves.
An Easy Way to Become a Good Conversationalist
1. Most people want an interested listener
2. Carnegie once broke all the canons of courtesy, ignored all other guests at a party, and talked for hours to a distinguished botanist at a dinner party
3. He was stimulated, the botanist praised him for being a “most interesting conversationalist”
4. He didn’t do much talking, even if he wanted to. He had simple listened intently.
5. You must be genuinely interested in the conversation
6. He went even further… he was “hearty in his approbation and lavish in his praise.”
7. He told him that he was immensely entertained and instructed – which he was
8. He told him that he wished that he had his knowledge – which he did
9. He told him that he would love to wander the fields with him – which he had
10. He told him that he must see him again – which he did
11. He had merely been a good listener and had encouraged him to talk
12. Harvard president Charles Eliot once said, “There is no mystery about successful business intercourse … exclusive attention to the person who is speaking to you is very important. Nothing else is so flattering as that.”
13. Dr. Eliot’s listening was not mere silence, but a form of activity. He listened with his eyes as well as his ears.
14. He listened with his mind and attentively considered what you had to say.
15. Listening to your customers will produce long-term customers
16. Assignment: Stop what you are doing and really listen to a person
17. Listen and sympathize and watch the results
18. What people really want is a feeling of importance, sometimes by kicking and complaining
19. Once this person gets his feeling of importance, his imagined grievances vanish into thin air
20. Listen patiently, even if you are tempted to interrupt
21. Interrupting is a bad policy
22. Let them talk themselves out
23. Then when they are in a more receptive mood, thank them for telling you about their problem, then come up a with a solution
24. “Believe me, I am far more interested in hearing about this then you are to tell it”
25. You’ll find them becoming a bit disappointed because you’ve decided to thank him rather than scrapping
26. The Western Union principle – ask people of success about how they got there. These men and women will fire you with a vision and ambition that will shape your life.
27. Many people make an unfavorable impression because they don’t listen attentively
28. Very Important: People have told me that they prefer good listeners to good talkers, but the ability to listen seems rarer than almost any other good trait.
29. Most people simply want a sympathetic listener to whom they can unburden themselves
30. That is frequently all the irritated customer wants, and the dissatisfied employee or the hurt friend
31. Keep your eyes mild and genial
32. Keep your voice low and kind
33. You’ve no idea what it means to be listened to like that
34. If you want people to shun you or mock you behind your back, here is the recipe: Never listen to anyone very long. Talk incessantly about yourself. If you have an idea while the other person is talking, bust right in and interrupt in the middle of the sentence. Oh, how many friends you will make.
35. Bores, intoxicated with their own egos, drunk with a sense of their own importance
36. People who talk only of themselves, think only of themselves
37. And those who think only of themselves are hopelessly uneducated. No matter how instructed they may be.
38. So if you aspire to be a good conversationalist, be an attentive listener.
39. To be interesting, be interested.
40. Ask questions that others will enjoy answering.
41. Encourage them to talk about themselves and their accomplishments
42. Remember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.
43. A person’s toothache means more to that person than a famine in China which kills a million people. Think of that the next time you start a conversation.
1. Most people want an interested listener
2. Carnegie once broke all the canons of courtesy, ignored all other guests at a party, and talked for hours to a distinguished botanist at a dinner party
3. He was stimulated, the botanist praised him for being a “most interesting conversationalist”
4. He didn’t do much talking, even if he wanted to. He had simple listened intently.
5. You must be genuinely interested in the conversation
6. He went even further… he was “hearty in his approbation and lavish in his praise.”
7. He told him that he was immensely entertained and instructed – which he was
8. He told him that he wished that he had his knowledge – which he did
9. He told him that he would love to wander the fields with him – which he had
10. He told him that he must see him again – which he did
11. He had merely been a good listener and had encouraged him to talk
12. Harvard president Charles Eliot once said, “There is no mystery about successful business intercourse … exclusive attention to the person who is speaking to you is very important. Nothing else is so flattering as that.”
13. Dr. Eliot’s listening was not mere silence, but a form of activity. He listened with his eyes as well as his ears.
14. He listened with his mind and attentively considered what you had to say.
15. Listening to your customers will produce long-term customers
16. Assignment: Stop what you are doing and really listen to a person
17. Listen and sympathize and watch the results
18. What people really want is a feeling of importance, sometimes by kicking and complaining
19. Once this person gets his feeling of importance, his imagined grievances vanish into thin air
20. Listen patiently, even if you are tempted to interrupt
21. Interrupting is a bad policy
22. Let them talk themselves out
23. Then when they are in a more receptive mood, thank them for telling you about their problem, then come up a with a solution
24. “Believe me, I am far more interested in hearing about this then you are to tell it”
25. You’ll find them becoming a bit disappointed because you’ve decided to thank him rather than scrapping
26. The Western Union principle – ask people of success about how they got there. These men and women will fire you with a vision and ambition that will shape your life.
27. Many people make an unfavorable impression because they don’t listen attentively
28. Very Important: People have told me that they prefer good listeners to good talkers, but the ability to listen seems rarer than almost any other good trait.
29. Most people simply want a sympathetic listener to whom they can unburden themselves
30. That is frequently all the irritated customer wants, and the dissatisfied employee or the hurt friend
31. Keep your eyes mild and genial
32. Keep your voice low and kind
33. You’ve no idea what it means to be listened to like that
34. If you want people to shun you or mock you behind your back, here is the recipe: Never listen to anyone very long. Talk incessantly about yourself. If you have an idea while the other person is talking, bust right in and interrupt in the middle of the sentence. Oh, how many friends you will make.
35. Bores, intoxicated with their own egos, drunk with a sense of their own importance
36. People who talk only of themselves, think only of themselves
37. And those who think only of themselves are hopelessly uneducated. No matter how instructed they may be.
38. So if you aspire to be a good conversationalist, be an attentive listener.
39. To be interesting, be interested.
40. Ask questions that others will enjoy answering.
41. Encourage them to talk about themselves and their accomplishments
42. Remember that the people you are talking to are a hundred times more interested in themselves and their wants and problems than they are in you and your problems.
43. A person’s toothache means more to that person than a famine in China which kills a million people. Think of that the next time you start a conversation.
posted by JP Globetrotter at 10:21 PM
0 Comments:
Post a Comment
<< Home